Mental Health Administrative Assistant

Company: Ubuntu psychological Services
Location: Chino
Posted on: March 19, 2025

Job Description:

We're looking for a reliable Mental Health Administrative Assistant medical assistant to work directly with our mental health clinicians and help us provide first-class care to our patients. You'll greet people when they come in (when we go back to in-person), organize and schedule appointments, return emails, collect documentation, all while building an excellent rapport with our patients. Jobseekers should have some experience in the Psychology/medical field and love helping people.



--- Proven working experience as an Administrative Assistant in a medical or mental health facility
--- Knowledge of medical office management systems and procedures
--- Excellent time management skills and ability to multi-task and priorities work
--- Social perceptiveness and service-oriented
--- Excellent written and verbal communication skills
--- Strong organizational and planning skills
--- Proficiency in MS Office and patient management software

Responsibilities:
--- Manage clinical data
--- Answer phones and return phone calls in a prompt manner
--- Book appointments and provide consultations for potential clients
--- Weekly meetings with upper management
--- Utilize multiple Electronic Health Records systems
--- Be familiar with and implement HIPPA regulations
--- Sending and auditing new client forms
--- Manage clinician's schedules with clients (i.e. cancelling and rescheduling)
--- Support clinical staff with client related questions
--- Check insurance information and collect client payments
--- Quick to reply and meet deadlines with clients and projects

Qualifications:
--- Over 1 year of work experience as an administrative assistant performing admin duties or similar role in a mental health or medical workplace.
--- Experience working in mental health preferred
--- Graduated from high school or received GED
--- Solid communication and excellent customer service skills
--- Critical thinking skills
--- Experience working with diverse populations
--- Clear written and verbal communication skills
--- Familiarity with insurance and billing
--- Fluent in reading, writing, and communicating in Spanish
--- Must be comfortable working independently most of the work day

About Company:
We are a team of providers, who are committed to high-quality mental health care and to helping adults, couples & families find greater happiness and meaning in their lives. We specialize in working with historically marginalized communities and communities of color.

Benefits Breakdown:

Medical benefits ( for full-time employeesDental, Vision, Life Insurance, 401K matchingW2 Employeeremote work at this timeAnnual CEU, internet stipend.compensated admin time for collaboration, clinical documentation, and reviewing members' chartsMalpractice Insurance CoverageBi-weekly (PAID) consultation support groups to enhance your clinical skillsStreamlined Treatment Plans and Progress Notes within a user-friendly electronic health record software system

Keywords: Ubuntu psychological Services, Chino , Mental Health Administrative Assistant, Administration, Clerical , Chino, California